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Service Name: M-Kinga Bora (The Best Protection)
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Who It’s For: Every mobile phone user in Kenya with a SIM card.
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What It Covers:
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Accidental Airtime Loss (e.g., wrong number dial)
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Unauthorized Data Bundle Depletion
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Failed Mobile Money Transactions (Pochi la Biashara)
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Cost: As low as KSh 5 per top-up.
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How to Activate: Simply opt-in when topping up airtime via supported apps or select “Buy Goods” on M-Pesa.
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Claims: File directly and instantly via the mTek app or USSD code.
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Payout: Lost airtime or data is credited back to your phone within 24 hours.
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Support: Swahili & English customer support via WhatsApp and SMS.
Long Description:
Je, Umeshawahi Poteza Airtime Yako? (Have You Ever Lost Your Airtime?)
It’s a frustration every Kenyan knows. You load KSh 100 for airtime, dial a wrong number by mistake, and your credit is gone. Those days are over!
Thanks to a new partnership between Mastercard and the mTek app, you can now protect your airtime and data easily. M-Kinga Bora is a simple, affordable micro-insurance plan made for the everyday needs of Kenyans. For just a few shillings when you top up, you can rest easy knowing your airtime and data are safe from accidents and glitches.
How does it work? It’s as easy as 1-2-3:
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Top Up: When you buy airtime or data bundles through a partnered service, you’ll see the option to add M-Kinga Bora.
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Tap & Protect: Simply select “Yes” to add the protection for a small fee.
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Relax: If you lose your credit, just open the mTek app, file a quick claim, and we’ll refund you.
No complicated forms. No long waits. This is insurance made simple and useful for mwananchi wa kawaida (the common citizen). Stop losing your hard-earned money. Start using M-Kinga Bora today!
